Frequently Asked Questions
What is ZestAgain?
ZestAgain is dedicated to supporting, motivating, and empowering service industry workers to improve their workplace experience. Through coaching, workshops, and programs, we help individuals and teams develop emotional resilience, enhance well-being, and foster stronger workplace connections.
Who can benefit from ZestAgain’s programs?
Our programs are designed for service industry professionals, including:
- Healthcare workers
- Hospitality and retail employees
- Customer service teams
- Any workplace looking to enhance team well-being and job satisfaction
How does ZestAgain help improve workplace well-being?
We provide awareness-building workshops, coaching sessions, and evidence-based resources to help employees:
- Recognize workplace challenges
- Develop emotional resilience
- Strengthen team connections
- Foster mindfulness and emotional intelligence
What programs does ZestAgain offer?
We offer a variety of programs, including:
- Compassion Satisfaction Program – Helping teams understand and improve workplace satisfaction.
- Compassionate Mentoring Program – Training employees to become effective mentors.
- Individual Self-Compassion Subscription Program – Supporting personal well-being and resilience.
How are ZestAgain programs delivered?
Our programs are available in multiple formats to fit different workplace needs:
- Face-to-face coaching and workshops
- Online learning and interactive courses via our Learning Management System (LMS)
- Flexible engagement plans (1-month, 3-month, or 12-month programs)
What makes ZestAgain different from other workplace well-being programs?
ZestAgain is built on:
- Experiential, evidence-based approaches that engage employees in self-reflection.
- A coaching mindset, encouraging curiosity and growth without judgment.
- Proven data-driven results, using validated tools like the Professional Quality of Life (ProQOL) assessment to measure program effectiveness.
Who founded ZestAgain?
ZestAgain was founded by Sue Cosgrove, a registered health professional and award-winning Health and Wellness Coach of the Year 2024. After overcoming burnout in the healthcare system, she is passionate about helping other professionals find fulfillment and happiness at work.
How can I get started with ZestAgain?
You can get started by:
- Contacting us to discuss your workplace needs.
- Exploring our resources for workplace well-being.
- Enrolling in our Learning Management System (LMS) for self-paced training.
Can ZestAgain’s programs be customised for my organisation?
Yes! We offer customised coaching and training packages tailored to your team’s needs, whether you’re a small business with 15 employees or a large organisation with 1,000+ employees.
How can I contact ZestAgain for more information?
You can reach out to us via email: info@zestagain.com